There is no Tier 3.
You’re not the IT department. You just became it, because you were the one who knew how to get the printer working that one time. This is the site for whoever that person is at your house, your office, or both.
20 years managing devices — phones, laptops, and managed fleets
Every fix tested on real hardware before it’s published
No affiliate link without a reason attached to it
What lands on your desk
Devices
Phones, laptops, tablets. Setup, lockdown, and what to actually do in the first ten minutes after one goes missing.
Accounts & Access
Passwords, two-factor, and a recovery plan that works when you’ve lost the phone that holds all your codes.
Backup & Recovery
The thing everybody agrees is important and nobody has actually tested. We’re going to test yours.
Networks
The router, the wifi, and the small-office setup that whoever came before you never wrote down.
End of Life
Wiping, selling, donating, and what to do about the machine that stopped getting security updates two years ago and still runs payroll.
Nobody asked. I checked anyway.
I spent two decades in tech support and device management — mobile fleets, company laptops, the whole managed-device circus. Before that, the Navy.
Nobody asked me to check whether your phone would hand over your bank app to a stranger who found it on a bar stool. I checked anyway. That’s most of what happens here.
I’m not selling you managed services and I’m not trying to scare you into anything. Half the security advice online is theater. I’ll tell you which half.
More about me and why this exists →
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What would a stranger get?
If your work phone disappeared right now, how much of your business would go with it? The Ten Minute Device Audit walks you through finding out — and fixing the parts that come back ugly.
Free. One email. No course, no webinar, no funnel.